OR CALL: 312- 869- 4207

TECHNICAL SUPPORT

COMPUTER SERVICES

IN-HOME

OFFICE DROP OFF

ONLINE

       

 REFORMAT COMPUTER

-Data backup and restore (Geeks: $99)
-Reinstall operating system and drivers to its original condition (Geeks: $129)
-Reinstall security software (antivirus virus, spyware, adware protection) (Geeks: $99)
-Reinstall up to 5 software programs (Geeks: $149)
-System Tune up: Apply system tweaks and modifications (Geeks:$89)
-Perform operating system critical updates (Geeks $29?)
-Test operating system for proper functionality

-Includes 500GB hard drive and all software (Open Office, AVG antivirus. Spybot Search & Destroy)
Compare that to the Geeks: In-Home: N/A / In-Store $594 / Online: N/A

N/A

$300

N/A

VIRUS & SPYWARE REMOVAL

-Troubleshoot 1 computer using Geek Squad proprietary tools 
-Remove all viruses, spyware, malware and rootkits on the computer
-Repair any operating system issues (boot issues, blue screens, etc.) using Geek Squad tools 
-Apply system tweaks and modifications 
-Perform operating system critical updates 
-Test operating system for proper functionality 
-Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution

Compare that to the Geeks: In-Home:$299 / In-Store $199 / Online $149

$129

$99

$99

PC SETUP WITH EASY RESTORE

-Installation of antivirus and antispyware software with current definitions and application updates 
-Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updates, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation 
-Enable basic security functions, including antiphishing and
pop-up blocking activation in Internet Explorer 
-Removal of unwanted programs and trialware 
-Creation of desired user accounts (if applicable) 
-Test and verify PC hardware and software functionality 
-Recovery disc creation
-Professionally dress all wires and cables

Compare that to the Geeks: In-Home: N/A / In-Store $99 / Online $69

$99

$99

N/A

SOFTWARE/HARDWARE TRAINING

-60 minutes of training on your PC and related topics. (e.g. software, basic PC skills, digital photo, digital video, digital music, social media, etc.
-Lessons in how to navigate in Mac or Windows 
-Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts 
-Introduction to web browser basics 
-Overview of any software included with the OS 
-Brief tutorial on how to use your MP3 player, burn your own CDs, copy (rip) your CD, and organize your new music library

Compare that to the Geeks: In-Home: $149 / In-Store N/A / Online $79

$129

$79

$49

WIRELESS NETWORKING

-Set up, configure and secure your router; safeguard your personal information and secure your broadband signal from use by others 
-Installation and configuration of a networking adapter on computers/devices (PC, laptop, gaming console, network Blu‑ray/DVD player, network-enabled TV, etc.) 3 Devices
-Configuration of internet, including ISP (internet service provider) 
-Secure network 
-Enable devices to share the internet, files, printers and other media (photos, videos, music, etc.) 
-VoIP (voice over IP) setup 
-Repair network and internet connectivity if necessary 
-In-home installation of all equipment 

Compare that to the Geeks: In-Home: $89 / In-Store N/A / Online $89

$129

$89

$89

COMPUTER TUNEUP

-Optimize startup and shutdown, install Windows updates, improve menu navigation, cleanup quick launch and taskbar and create program shortcuts 
-Enable security functions including antiphishing and pop-up blocking activation in Internet Explorer 
-Removal of unwanted programs and trialware 
-Creation of desired user accounts (if applicable) 
-Test and verify PC hardware and software functionality 
-Diagnose performance problems and recommend the best options, cost will vary based on the options you choose 
-Remove dust from inside the computer including fans and components 
-Clean the PC case exterior

Compare that to the Geeks: In-Home: N/A / In-Store $89 / Online $49

$99

$49

$49

DATA BACKUP (LARGE)

-Data transfer to your new computer or other media 
-Connection of hard drive to computer, installation and configuration of software (not included) to create a backup schedule that fits your needs 
-Configuration and help in creating the first backup 
-Setup an external hard drive for backup 
-External hard drive included at no additional cost

Compare that to the Geeks: In-Home: N/A / In-Store $149 / Online $299+

$129

$79

$69

DATA BACKUP (STANDARD)

-Transfer all your data from your old computer to your new computer
-Make a backup of your data on DVD (up to 9.4 GB)
-Make a backup of your data to an external hard drive or other media (In-Home limited to 20 GB)
-Includes 1-year subscription to online data backup up to 30 GB

Compare that to the Geeks: In-Home: $199 / In-Store $99 / Online $69

$129

$79

$69

DATA RECOVERY

Compare that to the Geeks:  In-Home: $249+  / In-Store: N/A / Online N/A

N/A

Price varies on hard drive damage:

N/A

EMAIL SETUP

-Connection of one existing and active email account to a computer or mobile phone
-Must have all necessary passwords available 
-Working high speed internet connection required 
-Troubleshooting for an existing email account 
-Includes repair, configuration and update the e-mail client

Compare that to the Geeks: In-Home: N/A / In-Store: $69 / Online: N/A

N/A

$69

N/A

HARDWARE INSTALL

-Installation of an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner 
-Installation of any included software that is necessary for functionality on one computer 
-Configuration of the PC component for applicable use

Compare that to the Geeks: In-Home: $149 / In-Store: N/A / Online: N/A

$129

$99

N/A

DESKTOP HARDWARE REPAIR

-From motherboards, RAM, Laptop CPU fan replacement, CD-Roms, Card Readers, Video/audio cards ..etc.
-Parts cost not included

Compare that to the Geeks: In-Home: $129 / In-Store VARIES / Online: N/A

$129

$99

NA/

LAPTOP HARDWARE REPAIR

-From motherboards, display replacement, RAM, Laptop CPU fan replacement, CD-Roms, Card Readers, Video/audio cards ..etc.
-Parts cost not included

Compare that to the Geeks: In-Home: N/A / In-Store: VARIES / Online: N/A

N/A

$129

N/A

PRINTER SETUP/TROUBLE SHOOTING

-Setup and configuration of your new local printer 
-Answer any questions you have about printer features and functions

Compare that to the Geeks: In-Home: N/A / In-Store: $129 / Online: $69

$99

$79

$69

SOFTWARE INSTALL & SETUP

Compare that to the Geeks:  In-Home: $129 / In-Store: $29 / Online $49

$99

$19

$19

TECHNICAL CONSULTING

-Visit your location to design a lifestyle solution with you 
-Review your current devices 
-Recommendation for integration options, upgrades and purchases
-Apply the cost of the consultation to a discount on resulting service and product purchases

Compare that to the Geeks: In-Home: $99 / In-Store: N/A / Online: N/A

$79

$49

$49